PMO Setup & Consulting

PMO Setup and Capability Services
That Lasts After We Leave.

We design and implement project management frameworks, governance structures, and methodologies right for your organisation — then transfer the knowledge so you own it.

A Different Model

When You Need Project Management Capability That Outlasts Our Engagement, Not Ongoing Dependency

Perhaps you don't need ongoing PMO support. Perhaps what you actually need is help building internal capability that sustains after we leave. We design and implement project management frameworks, governance structures, and methodologies suited to your organisational maturity and complexity.

We transfer knowledge systematically, train your team, establish tools and processes, and leave you with sustainable capability rather than temporary support. This isn't about imposing enterprise PMO templates regardless of fit — it's about understanding your specific context and designing PMO infrastructure that works for your organisation, not some theoretical ideal.

Services Offered

PMO Design and Implementation: What's Included

1
Current State Assessment

We assess your existing project delivery capability through stakeholder interviews, project documentation review, and portfolio analysis. We understand what's working, what isn't, and why — identifying specific problems PMO infrastructure should address rather than implementing generic solutions.

2
PMO Operating Model Design

We design the PMO model appropriate to your needs — Supportive, Controlling, or Directive approach, or a hybrid. This includes defining PMO functions and responsibilities, establishing governance structure and decision rights, and documenting a PMO charter approved by executive sponsors.

3

Governance Framework Implementation

We establish decision-making processes that ensure appropriate oversight without creating bureaucracy. Stage-gate processes, decision frameworks clarifying authority and escalation, portfolio review rhythms, and risk management and escalation procedures.

4

Methodology Development and Template Creation

We create or adapt project management methodology appropriate to your organisational maturity — planning templates, risk and issue management processes, status reporting formats, governance documentation, and document templates and standards your team will actually use.

5

Tool Selection, Configuration, and Training

We help you select tools appropriate to your needs and budget, configure them for your specific requirements, train your team in their effective use, and establish administration and maintenance processes. We won't recommend expensive enterprise platforms if simpler tools fit your context.

6

Knowledge Transfer and Team Capability Building

The engagement is only successful if capability transfers. Practical training sessions on methodology and governance, coaching your project managers, on-the-job support during initial live use, and comprehensive documentation — guides, playbooks, and process documentation your team needs to operate independently.

Additional Services

Targeted PMO Consulting Engagements

Diagnostic
🔬

PMO Health Check and Diagnostic Review

An independent assessment of your existing PMO's effectiveness. We evaluate your governance framework, methodology, reporting, and team capability — identifying what's working and where improvement is needed, with practical recommendations rather than generic findings.

Transformation
🔄

PMO Redesign for Underperforming PMOs

For organisations with existing PMO infrastructure that isn't delivering value. We understand what went wrong, design a more effective model, and support the transition. Often the problem is a PMO designed for the wrong purpose or operating at the wrong level.

Rescue
📚

Project Recovery for At-Risk Initiatives

When a project has gone wrong and needs professional intervention. We assess the current situation, identify root causes, develop a recovery plan, and support delivery through to successful completion. Sometimes organisations need help rescuing a critical initiative.

Common Questions

Frequently Asked Questions About PMO Setup

A Project Management Office (PMO) is a function that defines and maintains project management standards across your organisation. It provides governance, oversight, methodology, and support for project delivery. Whether you need one depends on your scale and complexity — organisations with multiple concurrent projects, significant regulatory requirements, or strategic programmes that keep failing often benefit significantly from PMO infrastructure. A discovery conversation helps us assess whether it's the right investment for you.

A typical PMO setup engagement runs 8–16 weeks depending on organisational complexity, the maturity of existing processes, and the scope of the framework being built. We don't rush knowledge transfer — the goal is capability that sustains, not a quick handover that unravels in three months. We'll give you a realistic timeline after an initial discovery session.

A Supportive PMO provides templates, best practices, and guidance — but project teams retain autonomy. A Controlling PMO requires compliance with specific methodologies and governance processes. A Directive PMO takes direct control of projects, with PMs assigned from the PMO function itself. The right model depends on your organisational culture, risk appetite, and the maturity of your existing project delivery capability. We recommend the model that fits your context, not the most complex one.

Yes — our PMO Redesign service is specifically for this situation. Underperforming PMOs are often the result of a model designed for the wrong purpose, governance that creates bureaucracy rather than enabling delivery, or a disconnect between the PMO and the delivery teams it's meant to support. We diagnose what's gone wrong and design a more effective model with your team's buy-in from the outset.

Our Project Recovery service handles at-risk or failing initiatives. We conduct a rapid current-state assessment, identify root causes, stabilise the project, and develop a credible recovery plan. We're direct about what's achievable — sometimes the honest answer is a reset of scope or timeline rather than a promise to deliver the original brief. We then support delivery through to successful completion.

We're tool-agnostic and recommend based on your specific context. For smaller organisations, Microsoft Project, Planner, or even well-structured SharePoint can be sufficient. For more complex portfolios, tools like Monday.com, Smartsheet, or Asana may be appropriate. We won't recommend expensive enterprise platforms like Planview or Clarity unless your scale genuinely warrants it. The best tool is the one your team will actually use.

Let's Talk

Discuss Your PMO Requirements

Every organisation is different. A 30-minute conversation will help us understand your context and recommend the right approach.